Product Support

IDEAL GRP stands behind its products and work. With our solutions, you can utilize our extensive support operations. We provide product support to our maintenance customers to keep their environment up and running.

Explore IDEAL GRP Support Portal for help with your technical questions. If you get stuck with our solution, the best way to access our support is through our IDEAL GRP Support Portal. Using our Support Portal, you can easily log into your support case at any time, attach all necessary information, for example screen shots, and you can follow your case and update it any time.

Product Support is available from Monday to Friday, from 8:00 am until 4:00 pm (local time)

Log onto our Support Portal, send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or call us!

Finland +358 9 540 48429

Sweden +46102099810

Norway +47 46949482 

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Selection of Customer CASES

  • Seco Tools
  • Jucat
  • University of Oulu
  • Harju Elekter Groups
  • Jucat
  • Suhmuran Metalli
  • Konecranes
  • SeAMK
  • Streamlined work for Tooltec Trestad
  • Turku AMK
  • Laitila Tooling
  • Mekverken Tool saves time and money
  • Logset Oy
  • Toijala Works
  • SeAMK
  • Bronto Skylift
  • Bronto Skylift
  • Polar Electro
  • TAMK
  • Bronto Skylift
  • Alpha Aqua
  • Miror – Creating emotional engagement
  • TOMRA - Rethink, Remain & Resource
  • PBH Teknik - CNC machining for the high technology industry
  • TAMK
  • Hesplan Oy